Introduction

At Trevlinn Casino Hotel, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our casino hotel, use our website, or interact with our services.

Information We Collect

Personal Information

• Name and contact information
• Date of birth and government-issued ID
• Payment information
• Gaming preferences and history
• Loyalty program participation details

Technical Information

• Device and browser information
• IP address and location data
• Website usage statistics
• Cookie data

How We Use Your Information

• Process reservations and transactions
• Provide customer service and support
• Maintain security and prevent fraud
• Send promotional communications (with consent)
• Improve our services and user experience
• Comply with legal obligations

Information Sharing

We may share your information with:

• Service providers and business partners
• Regulatory authorities and law enforcement
• Other entities within our corporate group

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Regular security assessments
• Employee training on data protection
• Access controls and authentication

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with supervisory authorities

Contact Us

For privacy-related inquiries or to exercise your rights, please contact our Privacy Officer:

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

Last updated: January 1, 2025